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<!-- Facebook Badge START --><a href="https://www.facebook.com/chev58" title="Brian Needles" style="font-family: &quot;lucida grande&quot;,tahoma,verdana,arial,sans-serif; font-size: 11px; font-variant: normal; font-style: normal; font-weight: normal; color: #3B5998; text-decoration: none;" target="_TOP">Brian Needles</a><span style="font-family: &#039;lucida grande&#039;,tahoma,verdana,arial,sans-serif;font-size: 11px;line-height: 16px;font-variant: normal;font-style: normal;font-weight: normal;color: #555555;text-decoration: none;">&nbsp;|&nbsp;</span><a href="https://www.facebook.com/badges/" title="Make your own badge!" style="font-family: &quot;lucida grande&quot;,tahoma,verdana,arial,sans-serif; font-size: 11px; font-variant: normal; font-style: normal; font-weight: normal; color: #3B5998; text-decoration: none;" target="_TOP">Create Your Badge</a><br /><a href="https://www.facebook.com/chev58" title="Brian Needles" target="_TOP"><img class="img" src="https://badge.facebook.com/badge/100002700065960.1177.1071029655.png" style="border: 0px;" alt="" /></a><!-- Facebook Badge END -->

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TBrian Needles Customer Service Representative

 Professional Objective

PROFESSIONAL SUMMARY

 

 I Am An Energetic Self-starter Who Is Creative And Can Work

Independently Or With A Team. I’m Enthusiastic When It Comes To Work

And Can Maintain A Positive Attitude Under Changing Work Circumstances. I

Have 33 Years Of Good Work Ethics And Customer Service That Make Long

term Relationships With Customers Possible.

 

 PROFESSIONAL SKILLS

 

   ●Time management and organizational     ● Knowledge in computer use   

      skill                                                                  ● Store maintenance ability

    ● Strong communication and listening       ● Energetic and goal-oriented attitude

     skills                                                    ● Employee training and development

   ● Detail oriented                                      ● Maintained company and em                   

    ● Adaptive team player                           ● Inventory control familiarity

   ● Creative problem solver                         ● Opening/closing procedures

   ● Retail Sales                                          ● Telephone inquiries skills

   ● Creative in conflict resolution                 ● Ensured customer satisfaction

                  

 PROFESSIONAL EXPERIENCE

 

 Mechanic : Self Employed/Various Companies

 Milaca - Greater Minneapolis, MN,   July 1992 to August 2007  

  •   Advised customers regarding vehicle issues and potential repair

  •   Knowledgeable with a variety of power and hand tools

  •   Examined vehicles to determine the damage or malfunctions

  •   Repaired and replaced suspension, steering, brake, heating, cooling, electrical,   ignition, and fuel system components

  •   Worked on a variety of vehicles including cars, trucks, tractors, farm equipment,             small engines, and aircraft

  •   Organized work records and filed reports

  •   Welding

  •   Contributed to repeat and referral business by using strong customer service and           problem solving skills

                                                                                                                                                                                      

 Equipment Operator :Harris Hardwoods

 Foreston, MN,   February 2004 to May 2004

  •  Operated industrial wood working equipment

 

 Rancher/Farmer: Self Employed

 Milaca - Echo, MN,   January 1998 to August

  •  Performed all aspects of raising and breeding cattle

  •  Operated and maintained tractors, skid steers, and farm equipment

  •  Assisted veterinarians in examining animals.

 

 Heavy Line Mechanic : Courtney Truck Service

 Eden Prairie, MN ,   June 1991 to July 1992

  •  Specialized in engine rebuilding, repair, and replacement

  •  Transmission and differential repair and replacement

  •  Guided mechanics with decisions concerning repair and replacement of parts

  •  Repaired and replaced belts, hoses and steering systems

  •  Repaired and replaced radiators and water pumps

  •  Welding

 

 Assistant Manager : Jiffy Lube

 Sioux Falls, SD,  April 1987 to July 1989

  •  Completed oil change services

  •  Maintained up-to-date knowledge of store policies regarding payments, returns  and exchanges, and trained staff accordingly

  •  Worked as a team member performing cashier duties, product assistance and cleaning

  •  Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

 

 PROFESSIONAL COURSES AND CERTIFICATIONS

 

 FAA Airframe and Powerplant Certification: Aviation Mechanics

 Lake Area Technical Institute - Watertown, SD, United States

 September 1989 to May 1991

  •  Student Ambassador

  •  3.86 GPA

 

 PROFESSIONAL SERVICES OFFERED

 

  •  I have a courteous demeanor and I can resolve customer issues and  maintain  customer satisfaction.

  •  Greet customers upon entrance.

  •  Assist customers over the phone regarding store operations, products,  promotions and orders.

  •  A friendly smile.

  •  Exceptional Customer Service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

    

 

 

 

 

 

 

 

 

 

 

 

 

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